A Systematic Review of Organizational Response to the COVID-19 in the Hospitality Industry

Authors

  • Nidhi Nidhi Indian Institute of Technology Roorkee
  • Rajib Lochan Dhar

DOI:

https://doi.org/10.5614/ajht.2022.20.3.02

Keywords:

COVID-19, ORC-19, Hospitality Industry, Employee

Abstract

Pandemic COVID-19 has placed an unforeseen and unparalleled challenge to organizations worldwide. In an attempt to mitigate its consequences, the organizations have resorted to specific measures and adopted new mechanisms for their survival. This research encompasses a review of available literature on the ?organizational responses to the COVID-19? focusing hospitality sector. It also assesses the impact of responsive measures on hospitality employees. Lastly, it addresses the new agendas for future research. Through a detailed assessment of data collected from 50 articles, the study explores the structural and functional changes introduced by the organizations to combat the challenges posed by outbreak of Pandemic COVID-19 and reviews the association between workplace response, including employees in the hospitality sector.

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Published

2022-12-30

How to Cite

Nidhi, N., & Dhar, R. L. (2022). A Systematic Review of Organizational Response to the COVID-19 in the Hospitality Industry. ASEAN Journal on Hospitality and Tourism, 20(3), 14-33. https://doi.org/10.5614/ajht.2022.20.3.02

Issue

Vol. 20 No. 3 (2022):

Section

Articles

License

Copyright (c) 2022 Nidhi, Rajib Lochan Dhar

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This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

Manuscript submitted to ASEAN Journal on Hospitality and Tourism has to be an original work of the author(s), contains no element of plagiarism, and has never been published or is not being considered for publication in other journals. The author(s) retain the copyright of the content published in ASEAN Journal on Hospitality and Tourism. There is no need for request or consultation for future re-use and re-publication of the content as long as the author and the source are cited properly.