Nazari, Narges. “A REVIEW ON THE CRITICAL SUCCESS FACTORS (CSFS) IN THE OPERATION OF HOTELS”. ASEAN Journal on Hospitality and Tourism 16, no. 1 (June 25, 2018): 46-53. Accessed October 20, 2025. https://journals.itb.ac.id/index.php/ajht/article/view/10704.