Chatterjee B, Moitra R. Does Emotionality Prevail Over Rationality? Evaluating The Dynamics of Human Cognitions and Affections in Hotel Service Satisfaction. Asean J. Hosp. Tour. [Internet]. 2022Dec.30 [cited 2025Oct.13];20(3):52-64. Available from: https://journals.itb.ac.id/index.php/ajht/article/view/18165