Jurnal Sosioteknologi

Analysis of Factors Affecting the Continuance Usage of Digital Video Streaming Services in Jabodetabek: An Extended Expectation-Confirmation Model

Ferdy Renhart Sitorus

The aim of this study is to analyze the factors that influence customers to continue using digital video streaming services, using the Vidio platform as a case study. Although many studies have examined factors that encourage continued use of digital streaming platforms, no research has specifically investigated continued use of the Vidio service. This study employs a quantitative research method in which the collected data are processed and analyzed using PLS-SEM. Then, the software used for data processing was SmartPLS 3.0. Data were gathered through a questionnaire created with Google Forms and distributed to 393 respondents, 385 of whom had active subscriptions to the Vidio app. The respondents were domiciled in the Jabodetabek area. The results show that all seven proposed hypotheses were supported. Perceived usefulness, confirmation, content quality and Price influence customer satisfaction. Confirmation influences perceived usefulness, which in turn influences continued use. Customer satisfaction also influences continuance usage.

Determinants of Citizens’ Use of E Government Services: Evidence from Jayapura City

Brigita Jecklin Bowaire

This study investigates the gap between target and actual use of the local government website, focusing on e-government services on the Disdukcapil website in Jayapura City. It identifies key factors influencing Use Behavior by integrating the UTAUT and ISS models, extended with Perceived Risk and Digital Literacy. Data from 425 users aged 17 and above were collected via questionnaires and analyzed using PLS-SEM. Results show that Performance Expectancy, Effort Expectancy, Social Influence, Digital Literacy, and System Quality significantly affect Behavioral Intention, while Perceived Risk has a negative effect. Service Quality was not significant, and Facilitating Conditions did not affect actual use. Behavioral Intention is the primary predictor of Use Behavior, highlighting its central role in e-government adoption. The findings demonstrate that successful digital innovation relies on technology, user capabilities, social influence, and institutional support, contributing to improved service effectiveness, citizen participation, and trust.

Determinants of Citizens’ Use of E Government Services: Evidence from Jayapura City

Brigita Jecklin Bowaire

Lexical Correlation with Readability Features of Indonesian Academic Texts

The research aims to investigate the connections between specific lexical features (density, diversity, and bundles), semantic aspects (concrete-abstract continuum), and readability in the academic writing of Indonesian students, with the goal of providing empirically grounded recommendations for improving academic writing instruction and facilitating international publication success. This examination utilizes a quantitative descriptive-correlational method to investigate the statistical links between operationalized lexical characteristics (density, diversity, and trigram bundles) and readability scores across 27,274 Indonesian academic abstract sentences, employing natural language processing techniques together with a calibrated Indonesian Flesch readability formula. The research elucidates that semantic dimension (concreteness r = 0.424; abstract-word ratio r = -0.407) exhibit the most robust associations with readability in Indonesian academic abstracts, whereas conventional lexical metrics such as density, diversity, and bundles reveal negligible to weak correlations, thereby contesting established notions regarding vocabulary-based readability predictors in Indonesian scholarly discourse.

Evaluating Security Challenges in Digital Access Systems for Technology-Enabled Vocational Education: A Systematic Literature Review

The rapid expansion of technology-enabled vocational education has increased reliance on digital access systems that regulate entry to learning platforms, simulations, and assessment environments. This study examines how security challenges in these systems affect learning continuity in vocational education and identifies factors that intensify disruption risks. A systematic review of peer-reviewed studies published between 2020 and 2025 was conducted using five academic databases, applying predefined inclusion criteria and synthesizing findings through descriptive and thematic analysis. Results show that weaknesses in data confidentiality, integrity, and especially system availability frequently interrupt instructional activities, particularly practice-based learning dependent on digital laboratories and assessment tools. Disruptions are often amplified by misalignment between technical infrastructure, user practices, and institutional governance, with institutions lacking governance capacity and user training facing higher risks of learning interruption. Although technical and administrative mitigation strategies exist, they are often implemented without sufficient alignment to pedagogical needs. The study concludes that digital access security should be treated not merely as a technical concern but as a prerequisite for equitable and resilient vocational learning, calling for integrated socio-technical and pedagogically informed security strategies.