MEDIA AND PUBLIC TRUST TOWARDS COVID-19 INFORMATION

Muhammad Yunus Patawari

doi:10.5614/sostek.itbj.2021.20.2.3

Authors

Muhammad Yunus Patawari Lembaga Ilmu Pengetahuan Indonesia (LIPI)

Keywords:

COVID-19, kepercayaan media, media daring-luring, literasi, media uses and gratifications, paparan selektif.

Abstract

Mass media is one of the leading sectors in handling COVID-19. Amidst current health emergency, public trust
towards the information conveyed by the mass media is the key to successful mitigation. Various types of news
regarding massive COVID-19 reports in several media channels have the potential to cause information bias which
ends in pros and cons. Insubstantial debates in varied media are counter-productive to the efforts of various parties
in educating the society to avoid misinformation. Based on this, it is important to know the media that are references
and that gain public trust in seeking information. This study examines the level of public trust in information about
COVID-19 in the mass media, both old and new media, using an online questionnaire methodology on May 3, 2020,
which was given to 60 respondents. The results show that the respondents’ level of faith in television is higher, but its
consumption by viewers is much lower than that of online media (news sites and social media). The results showed
that viewers still deemed television a reliable reference for information. From these data it was found out why the
media are rarely used by the people but are able to gain high trust in the eyes of the public. The results of this study
are expected to provide an overview of the attitudes and behavior of the community in understanding COVID-19
information so that relevant parties can make appropriate policies in the perspectives of media and communication.

Author Biography

Muhammad Yunus Patawari, Lembaga Ilmu Pengetahuan Indonesia (LIPI)

Peneliti bidang multimedia pada Balai Informasi dan Teknologi (BIT) Lembagai Ilmu Pengetahuan Indonesia (LIPI). saat ini tengah menyelesaikan pendidikan Magister ilmu komunikasi di Universitas Padjadjaran Bandung.

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