ENHANCING THE SAFETY OF FOREIGN WORKERS THROUGH LANGUAGE DEVELOPMENT AND THE COMPETENT USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTS)

https://doi.org/10.5614/sostek.itbj.2017.16.1.11

Authors

  • Iis Kurnia Nurhayati Telkom University
  • Alila Pramiyanti
  • Yuliani Rachma Putri

Keywords:

English language, information and communication technology, Indonesian migrant workers, multiple territories, and second language communication

Abstract

The focus for this research was how the knowledge of a foreign language and the competence in the use of information and communication technologies (ICTs) contributed to the safety of Indonesians working abroad. The study was questionnaire-based research and semi-structured interviews with Indonesian workers working in the informal sectors, particularly as domestic workers in Singapore, Taiwan, Malaysia and Hongkong. The method led to rich correlational and qualitative data providing an in"depth understanding of how knowledge of a language and competence on information and communication technologies contributed to the safety of Indonesians in these countries. Thus, the results provided here have proved the usefulness of understanding different languages and also the benefit of being competent on the use of cellular phones as one of the examples of information and communication technology. This research provides a basis for suggesting areas where recruiting companies can intervene to ensure safety while working over-seas.

References

Azar, B. S. (2006). Basic English Grammar. Washington: Pearson.

Beqiri, E. (2016). Information and Communication Technology security issues.

Bloomfield, L. (1933). Language. New York: Henry Holt. ISBN 0-226-06067-5, ISBN 90272-1892-7.

Bradac. J.J. (1990). Language attitudes and Impression formation. In H Giles and W.P. Robinson (eds) Handbook of Language and Social Psychology, Chichester. England: Wiley.

Cargile, A. C., Giles, H., Ryan, E. B., & Bradac, J. J. (1994). LANGUAGE ATTITUDES AS A SOCIAL PROCESS: A CONCEPTUAL MODEL AND NEW DIRECTIONS, 14(3), 93106.

Chastan, K. (1988). Developing Second Language Skills: Theory and Practice.

Chungong, M., Al-Hussein, R., Zeid, and Ryder, G. (2015). Foreword, Migration, human rights and governance, Handbook for Parliamentarians N° 24. United Nation.

DeVito, J. A. (2009). The Interpersonal Communication Book ( 14th Edition ).

Drash, W. Philip and Tudor, M. Roger. (1993). A Functional Analysis of Verbal Delay in Preschool Children: Implications for Prevention and Total Recovery, The Analysis of Verbal Behavior, 1993, 11, 19-29.

Everson, M. (2014). Language barriers: protecting foreign workers, in Behavioural Safety, Common Workplace Hazards, Culture And Behaviours, Safety Management,

Giles, H., Mulac C, A., Bradac, J.J. ,& Johnson, P. (1987). Speech accommodation theory; The first decade and beyond. In M.L. McLaughlin (Ed.), Communication yearbook 10 (pp.13-48). Beverly Hills, CA; Sage.

Hudson, R. (2003). Mismatches in Default Inheritance. In E.Francis & L. Michaelis (Eds.), Mismatch: Form- Function Incongruity and the Architecture of Grammar (pp. 269-317). Stanford: CSLI. Hudson, R. (2003)., 269-317.

Huitt, W. & Cain, S. (2005). An overview of the conative domain. Educational Psychology Interactive.

ILO. (2012). Protecting women and men migrant workers and promoting effective governance of labour migration.

Indonesian Republik. (2004). www.bpkp.go.id. Retrieved from www.bpkb.go.id

Kennedy, J. (2012). Female Indonesian domestic workers in Taiwan A report in Seminar in Global Health and Development 2.

Kimani, N. & B. (2013). Masters in Project Planning and Management, An Assignment Submitted to the Faculty of External Studies in Partial Fulfillment of the Requirements for the Degree of Master in Arts, Project Planning and Management. Department of Extra Mural Studies. Retrieved from https://learning.uonbi.ac.ke/.../LDP_603_Research.

KRECH, R. S. D CRUTCHFIELD and BALLACHEY E. L., (1962).Individuals in Society. New York: McGraw-Hill (1962).

LANGUAGE BEHAVIOR. (n.d.). In Alleydog.com's online glossary. Retrieved from:

http://www.alleydog.com/glossary/definition-cit.php?term=Language Behavior.

Mojab, S. (2001). The Power of Economic Globalization- Deskilling Immigrant Women Through Training. In Power in Practice: Adult Education and the Struggle for nowledge and Power in Society.

Passos, M.L.R.F. and Matos M.A. (2007). The Influence of Bloomfield's Linguistics on Skinner, Behav Anal. 2007 Fall; 30(2): 133-151.

Richards, R. (eHow Contributor, No Year). Cell Phone Functions. Accessed on February 8, 2016 from http://www.ehow.com/list_5883831_cell-phone-functions.html.

Rospa, G. (2014). Language - A barrier to safety? Accessed on Friday 29, 2016 from http://rospaworkplacesafety.com/2014/02/18/migrant-workers/.

Schmidt & Cohen. (2013). The New Digital Age: Reshaping the Future of People, Nations and Business, 7, 147-148.

Tajfel, H. and Turner, J. C. (1986). The social identity theory of inter-group behavior. In S. Worchel and L. W. Austin (eds.), Psychology of Intergroup Relations. Chigago: Nelson-Hall.

UNESCO. (2004). Information and Communication Technologies in the Teaching and Learning of Foreign Languages: State of the Art, Needs and Perspectives.

Published

2017-04-28

Issue

Section

Articles