BLOGGER DAN DIGITAL WORD OF MOUTH: GETOK TULAR DIGITAL ALA BLOGGER DALAM KOMUNIKASI PEMASARAN DI MEDIA SOSIAL

https://doi.org/10.5614/sostek.itbj.2017.16.1.1

Authors

  • Rulli Nasrullah Universitas Islam Negeri Syarif Hidayatullah

Keywords:

blogger, merek, iklan, media sosial, etnografi virtual

Abstract

Getok tular digital atau digital word of mouth merupakan salah satu strategi komunikasi pemasaran di era digital. Pemanfaatan para penulis jurnal harian online atau sering disebut dengan blogger dapat mendeskripsikan bagaimana pengalaman pribadi mereka terkait citra sebuah merek (brand folklore) dengan cara yang lebih personal dibandingkan dengan iklan-iklan pemasaran konvensional maupun berita di media massa. Riset yang menggunakan contoh kegiatan uji coba gawai dari OPPO Indonesia dan komunitas blogger #kelasblogger ini diurakan dengan menggunakan etnografi virtual. Salah satu upaya yang dilakukan oleh blogger adalah selain dengan publikasi di blog, juga menyebarkan aktivitas saat itu juga melalui akun-akun media sosial seperti Facebook, Instagram dan Twitter. Akun media sosial tersebut juga sebagai saluran untuk menyebarkan tautan (link) konten yang telah terpublikasi di blog.

 

Kata kunci : blogger, merek, iklan, media sosial, etnografi virtual

 

References

Akturan, U. (2009). A review of cyber ethnographic research: A research technique to analyze virtual consumer communities. Bogazici Journal, 23(1-2), 1-18.

Bakardjieva, M. (2005). Internet society. New York: SAGE Publications Inc.

Barlow, A. (2007). The Risse of the Blogosphere. Connecticut: Praeger.

Benkler, Y. (2012). Sharing Nicely. In The Social Media Reader (pp. 17-23). New York: New York University Press.

Blossom, J. (2009). Content Nation. Indianapolis, Indiana: Wiley Publishing, Inc.

Bowman, B. S., & Willis, C. (2003). We Media: How audiences are shaping the future of news and information. California: The Media Center at the American Press Institute.

Breakenridge, D. K. (2012). Social Media And Public Relations. New Jersey: FT Press.

Burrell, J. (2009). The Field Site as a Network: A Strategy for Locating Ethnographic Research. Field Methods, 21(2), 181-199. http://doi.org/10.1177/1525822X08329699

Castells, M. (2004). The Network Society. Massachusetts: Edward Elgar.

Cross, M. (2011). Bloggerati, Twitterati: How Blogs and Twitter Are Transforming Popular Culture. California: Praeger.

Daniel, B. K. (2011). Handbook of Research on Methods and Techniques for Studying Virtual Communities"i: Paradigms and Phenomena. New York: Information Science Reference. http://doi.org/10.4018/978-1-60960-040-2

Dyer-witheford, N. (2010). Digital labour, species-becoming and the global worker. Ephemera, 10(3/4), 484-503.

Fuchs, C. (2014). Social Media a Critical Introduction. Los Angeles: SAGE Publications, Ltd.

Gillmor, D. (2004). We the Media; Grassroots Journalism by the People, for the People by. California: O'Reilly Media, Inc.

Gunter, B. (2000). Media Research Methods. Thousand Oaks, CA: SAGE Publications Inc.

Guo, M. (2015). Relationship Marketing in an Online Social Media Context"i: Newspaper Versus Television Brand Websites Comparison. Journal of Media Business Studies, 11(4), 1-26. http://doi.org/10.1080/16522354.2014.11073586

Hackley, C. (2005). Advertising & Promotion: Communicating Brands. Thousand Oaks, CA: SAGE Publications, Ltd.

Hakken, D. (1999). Cyborgs @Cyberspace, an ethnographer looks to the future. London: Routledge.

Hesmondhalgh, D. (2010). User-generated content, free labour and the cultural industries. Ephemera, 10(3/4), 267-284.

Hine, C. (2000). Virtual Ethnography. London: SAGE Publications, Ltd.

Hine, C. (2015). Ethnography for the Internet. Embedded, embodied and everyday (1st ed.). New York: Bloomsbury Academic. http://doi.org/10.1017/CBO9781107415324.004

Jenkins, H. (2002). Interactive Audiences? The "Collective Intelligence" Of Media Fans.

Jenkins, H. (2006a). Convergence Culture. New York: New York University Press.

Jenkins, H. (2006b). Fans, Bloggers, and Gamers. New Jersey: New York University Press.

Katie J. Ward. (1999). Cyber-Ethnography and the Emergence of the Virtually New Community. Journal of Information Technology, 4(1), 95-105. Retrieved from http://www.tandfonline.com/doi/abs/10.1080/026839699344773

Kidd, W. (2013). Investigating the lives of new teachers through ethnographic blogs. Ethnography and Education, 8(2), 210-223. http://doi.org/10.1080/17457823.2013.792510

Kimmel, A. J., & Kitchen, P. J. (2014). WOM and social media"i: Presaging future directions for research and practice. Journal of Marketing Communications, 20(1-2), 5-20. http://doi.org/10.1080/13527266.2013.797730

Kozinets, R. V. (2015). Netnography: Redefined. Los Angeles: SAGE Publications Inc.

Kozinets, R. V. (2002). The Field Behind the Screen: Using Netnography for Marketing Research in Online Communities. Journal of Marketing Research, 39(February), 61-72.

Kozinets, R. V. (2010). Netnography, Doing Ethnographic Research Online. Thousand Oaks, California: SAGE Publications Inc.

Loewenstein, A. (2008). The Blogging Revolution. Melbourne: Melbourne University Press.

Moraes, C., Michaelidou, N., & Meneses, R. W. (2014). The use of Facebook to promote drinking among young consumers. Journal of Marketing Management, 30(13-14), 1377-1401. http://doi.org/10.1080/0267257X.2014.909512

Nasrullah, R. (2014). Teori dan Riset Media Siber. Jakarta: Kencana Prenada Media Grup.

Nasrullah, R. (2015). Media Sosial Perspektif Komunikasi, Budaya, dan Sosioteknologi. Bandung: Simbiosa Rekatama Media.

Poynter, R. (2010). The Handbook of Online and Social Media Researh; Tools and Techniques for Market Researchers. West Sussex: Wiley Publishing, Inc.

Puustinen, L. (2006). The Age Of Consumer-Audience Conceptualising reception in media studies , marketing , and media. Finland.

Rosen, J. (2012). The People Formerly Known as the Audience. In M. Mandiberg (Ed.), The Social Media Reader. New York: New York University Press.

Spurgeon, C. (2008). Advertising and New Media. London and New York: Routledge.

Tuten, T. L. (2008). Advertising 2.0. Connecticut: Praeger.

Wallsten, K., & Wallsten, K. (2010). " Yes We Can " : How Online Viewership , Blog Discussion , Campaign Statements , and Mainstream Media Coverage Produced a Viral Video Phenomenon " Yes We Can " : How Online Viewership , Blog Discussion , Campaign Statements , and Mainstream Media Coverage P. Journal of Information Technology & Politics, 7(May 2013), 163-181. http://doi.org/10.1080/19331681003749030

Zaphiris, P., & Ang, C. S. (2009). Social Computing and Virtual Communities. New York: CRC Press. Retrieved from http://kar.kent.ac.uk/24303/

Published

2017-04-26

Issue

Section

Articles